Duration: 7 months to start
Job Description:
- The client, Information Services, is in need of a Business SME 1 position that provides foundational technical, operational, and accessibility guidance within SOS to support technology initiatives, system upgrades, and process improvements.
- This professional acts as a key liaison between technical teams and business units, translating complex operational workflows into clear functional requirements and helping ensure that technology solutions support accessible and inclusive user experiences.
- The role focuses on assisting with system testing, validating new software, websites, digital content, and IT solutions meet applicable compliance, quality, usability, and digital accessibility standards, including the Web Content Accessibility Guidelines (WCAG).
- The position participates in user acceptance testing (UAT), including identifying and documenting accessibility barriers and helping validate that systems and digital content can be effectively used by individuals with disabilities and with commonly used assistive technologies.
- The position should demonstrate or develop working knowledge of digital accessibility, WCAG standards, accessible web content and documents, accessibility testing, and assistive technology considerations.
- Accessibility expertise will help ensure that technology initiatives and system improvements are designed and implemented in a manner that supports equitable access and applicable state and federal requirements.
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