Duration: 2 months to start
Position Overview:
The Master Data Management (MDM) team provides shared-service capabilities that support identity resolution, golden record generation, cross-system validation, and publication of trusted data for downstream operational and analytic use. The client is seeking a highly skilled and collaborative candidate to fill the MDM Business Systems Analyst contract position. This role supports a high-demand shared-service MDM environment serving health and human services programs and partner organizations.
- The ideal candidate is experienced in requirements analysis, request decomposition, stakeholder engagement, documentation, and practical problem-solving across business and technical teams.
- In this role, you are comfortable helping translate urgent, incomplete, or over-specified requests into actionable work, while partnering with developers, program leadership, analytics, reporting, and data management teams to ensure work is routed and executed appropriately.
- This role will be expected to support intake and triage activities, contribute to requirements and light analysis work, assist with operational follow-up, and help establish better practices for MDM request management and delivery.
Detailed List of Job Duties and Responsibilities:
- Lead intake discovery and request decomposition for new MDM
- related work, including clarifying the business problem, relevant systems, dependencies, and expected outcomes.
- Partner with business stakeholders, developers, and program leadership to distinguish true MDM work from
- requests better served by analytics, reporting, or data management teams.
- Gather, analyze, and document business, functional, and operational requirements for enhancements, fixes,
- integrations, and support activities of varying complexity.
- Translate business requests into clear user stories, requirements notes, process flows, acceptance criteria, test
- scenarios, and implementation support artifacts as needed.
- Support backlog readiness and estimation by helping frame scope, assumptions, risks, and dependencies in
- partnership with the program manager and technical team.
- Contribute to production support and operational triage by helping investigate whether jobs ran, interfaces
- fired, or expected data movements occurred before escalating to engineering leads.
- Perform basic data inquiry and validation using SQL or similar tools to support issue triage, request clarification,
- and solution validation.
- Work with developers and sister teams to define how trusted MDM outputs should be published for
- downstream reporting and analytics use without turning MDM into the primary reporting team.
- Assist with user acceptance testing, documentation review, defect triage, and validation of delivered solutions against requirements and business expectations.
Qualifications Minimum Experience/Skills:
- 3+ years of experience in business systems analysis, techno-functional analysis, data analysis, or a similar role supporting enterprise data, integration, or master data environments.
- Experience gathering, documenting, and maintaining end-to-end requirements across business and technical stakeholders.
- Experience working with highly sensitive healthcare or human services information and familiarity with HIPAA and other data privacy controls.
- Basic SQL skills and comfort performing practical data inquiry to support issue triage, validation, and operational follow-up.
- Experience translating business needs into structured functional requirements, user stories, acceptance criteria, and testing support materials.
- Strong communication skills and comfort explaining or reframing requests for technical stakeholders, vendors, business consumers, and program leadership.
- Experience supporting issue triage, defect management, user acceptance testing, or operational support in production environments.
- Ability to work with teams independently in a high-demand environment with shifting priorities.
Preferred Experience/Skills:
- Experience in healthcare payer, provider, Medicaid, human services, or public-sector data environments.
- Experience supporting Master Data Management (MDM), identity resolution, golden record, reference data, or cross-system validation use cases.
- Familiarity with cloud analytics and reporting ecosystems such as AWS, Snowflake, Tableau, or similar platforms.
- Experience with service intake, request routing, operational triage, or managed-service style delivery practices.
- Strong documentation and facilitation skills, especially in environments where business stakeholders may arrive with prescriptive solution ideas.
- Experience supporting teams that work across multiple agencies, programs, or regulated data domains.
#LI-Hybrid
