Duration: 12 months to start
Job Description
- The Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms.
- The individual performs a full range of computer administration functions with minimal direction and/or technical support.
- The individual will uninstall, repair, or update software and operating systems.
- The individual will perform advanced troubleshooting and remediation via remote support.
- Vendor technical liaison functions maybe required.
- Provide desktop computer support.
- Install application updates.
- Troubleshoot and remediate Operating System update failures.
- Remove unsupported or vulnerable software from end users' computers.
- Ensure that all work is documented for future reference.
- Follow quality standards.
- Understand the installation of software patches and upgrades.
- Understand the use of remote technology and commands.
- Communicate accurate and useful status updates.
- Attend and participate in team meetings.
- Ability to work in a team environment.
- Strong communication skills; both written and spoken.
#LI-Hybrid
