Job Description:
- Conduct and assist with the New User Workshop that is held weekly for new users.
- Equipment set up (Laptops, docking stations, monitors, etc.).
- Maintain inventory log.
- Proactively assist end users with simple desktop support.
- Ensure that all work is documented for future reference.
- Follow quality standards.
- Ability to work in a team environment.
- Strong communication skills; both written and spoken.
- Provide accurate and complete answers to general use and environment questions in a timely manner.
- Provide desktop computer support.
- Attend and participate in bi-weekly team and problem review meetings.
- Manage the retirement and disposal of obsolete computer equipment.
- Must complete other SPEC I duties as assigned.
#LI-Onsite
