Duration: 6 months to start (with potential for extension)
Job Description
- The client seeks a Recovery Friendly Workplace (RFW) Community Outreach Liaison to expand awareness and participation in the Recovery Friendly Workplace initiative.
- This position supports RFW’s mission to help employers build healthier, more connected, and recovery-supportive workplaces that promote employee well-being, reduce stigma, and improve business outcomes across Rhode Island.
- The Community Outreach Liaison will serve as the face of the RFW initiative in the business community—building relationships with employers, delivering presentations, and connecting organizations to the certification process.
- The role combines marketing, training, and field outreach responsibilities and requires excellent communication, professionalism, and initiative.
- This position reports to the Program Director, Recovery Friendly Workplace.
Outreach, Sales, and Marketing
- Conduct direct outreach to employers, business associations, chambers of commerce, and community partners to promote Recovery Friendly Workplace certification.
- Represent the RFW program at business networking events, conferences, after-hours mixers, and community forums.
- Initiate and manage leads through the full outreach cycle: identify prospects, make contact, conduct introductory meetings, and schedule certification consultations.
- Develop and maintain a statewide network of business contacts using the RFW CRM database; record all outreach and engagement activity.
- Collaborate with the Program Director to transition qualified leads for certification follow-up and technical assistance.
- Develop outreach materials, presentations, and success stories that illustrate the business and social impact of the RFW initiative.
- Deliver presentations and workshops to employers, supervisors, and employees on Recovery Friendly Workplace principles, mental health, and substance use awareness.
- Facilitate training sessions that promote stigma reduction, communication, and workforce well-being.
- Assist employers in fulfilling the training requirements for RFW certification and provide continued education as needed.
- Represent RFW at statewide and regional professional development events, conferences, and summits.
- Provide stories, photos, and written content for social media and newsletter publication, highlighting RFW-certified businesses and community partnerships.
- Support the communications team with up-to-date field activity, event coverage, and success metrics.
- Build and maintain strong relationships with local chambers, employer associations, and recovery community organizations to advance the RFW mission.
- Maintain accurate contact records, meeting notes, and activity data in the RFW CRM.
- Submit weekly and monthly activity reports summarizing outreach efforts, employer engagement, and training sessions delivered.
- Contribute to quarterly and annual program reports, success stories, and grant deliverables.
- Assist in planning and implementing statewide events, recognition ceremonies, and employer learning sessions.
- Exceptional verbal and written communication skills; able to represent the program professionally to diverse audiences.
- Strong interpersonal and relationship-building abilities with business leaders, HR professionals, and community partners.
- Knowledge of behavioral health, substance use, and recovery-supportive workplace practices.
- Public speaking, facilitation, and presentation experience required.
- Organizational and time-management skills; ability to work independently in the field while collaborating with a small team.
- Proficiency in Microsoft Office, CRM platforms, AI tools, and digital communications (Teams, Zoom, social media).
- Demonstrated initiative, creativity, and professionalism.
- Reliable transportation and willingness to travel throughout the State of Rhode Island.
- Ability to work occasional early morning, evening, or weekend events.
- Bachelor’s degree in communications, public health, business, marketing, or related field preferred, not required.
- Three (3) or more years of experience in business development, public outreach, or community engagement preferred.
- Experience delivering group presentations or trainings required.
- Lived experience with recovery from substance use disorder and/or mental health struggle preferred, but required
- Familiarity with behavioral health, recovery, or workplace wellness initiatives preferred.
- This position combines office-based, remote, and field work.
- The incumbent will regularly travel to meet with employers, attend community events, and deliver presentations.
- Schedule is four days in the office with one approved work from home day after the completion of the six-month probationary period
#LI-Hybrid
