Duration: 7 weeks
Job Description:
Provide administrative and systems support for CRM, application, form, and related business systems. Responsibilities include data management, user support, system maintenance, documentation, testing, and day-to-day operational assistance. The role will help maintain data quality and continuity while supporting ongoing programs, projects, and process improvements.
Responsibilities or Tasks
- Maintain and update records in CRM, application, and related systems.
- Review data for accuracy, completeness, consistency, and duplicates.
- Assist with data cleanup, imports, exports, and routine reporting.
- Support administrative tasks for CRM, application, form, and workflow systems.
- Assist with user support, troubleshooting, and issue resolution.
- Document processes, system updates, and recurring issues.
- Assist with testing system changes, forms, workflows, integrations, and enhancements.
- Support system maintenance and quality assurance activities.
- Assist with ad hoc data, systems, and operational projects as needed.
Preferred Experience
- Experience supporting CRM, application, database, form, or workflow systems.
- Familiarity with data management, record maintenance, reporting, and quality control.
- Experience with system testing, documentation, and user support.
- Experience with Salesforce, OpenWater, or comparable platforms is helpful but not required.
#LI-Hybrid
