Job Description
- We are seeking an experienced Epic Interoperability Consultant to provide senior-level analysis, design, implementation, and support for healthcare integration solutions.
- This individual will serve as a technical subject matter expert for Epic Bridges, HL7 interfaces, FHIR APIs, and Epic Web Services.
- The consultant will work independently across business, clinical, operational, and technical teams to design and implement secure, scalable, and maintainable integration solutions.
- The role requires advanced troubleshooting capabilities, strong stakeholder engagement skills, and the ability to lead complex interoperability efforts involving Epic and integrated healthcare applications.
- Design, build, test, and support Epic Bridges interfaces utilizing HL7 v2.x messaging standards.
- Configure and implement Epic FHIR APIs, SMART on FHIR applications, and Epic Web Services.
- Gather and analyze business and technical requirements and translate them into integration specifications.
- Lead interface design sessions and technical workshops with stakeholders.
- Recommend integration architecture, design improvements, and optimization opportunities.
- Provide advanced support for production interfaces and API solutions.
- Investigate and resolve complex integration, data quality, workflow, and application issues.
- Perform root cause analysis and recommend corrective actions for recurring problems.
- Monitor interface performance and proactively identify opportunities for improvement.
- Participate in on-call support activities as required.
- Lead interoperability workstreams for new implementations, upgrades, system enhancements, and strategic initiatives.
- Coordinate activities across application teams, infrastructure teams, security teams, and vendors.
- Manage multiple concurrent projects and priorities with minimal supervision.
- Facilitate technical decision-making and drive issue resolution.
- Develop and maintain integration specifications, support documentation, operational procedures, and technical runbooks.
- Create and execute comprehensive test plans for interfaces, APIs, and interoperability workflows.
- Coordinate testing activities with technical and operational stakeholders.
- Ensure appropriate change management and documentation standards are followed.
- Serve as a recognized subject matter expert for Epic Bridges, FHIR APIs, and interoperability standards.
- Provide mentoring and technical guidance to analysts and project teams.
- Ensure all integration solutions comply with organizational security standards and applicable healthcare regulations.
- Support secure exchange and management of sensitive healthcare information.
- Participate in security reviews and technical risk assessments as needed.
- Educate stakeholders on integration capabilities, limitations, and best practices.
- Assist in establishing technical standards and operational processes for interoperability solutions.
- Epic Bridges Certification.
- Epic FHIR/API experience.
- Experience with healthcare system integrations and interoperability solutions.
- Experience implementing Epic Web APIs, SMART on FHIR applications, or third-party digital health integrations.
- Experience leading technical projects and implementation efforts.
- Epic Bridges certification or equivalent hands-on experience.
- Strong understanding of:
- HL7 v2.x
- FHIR
- SOAP/Web Services
- Interface engines
- Experience troubleshooting complex end-to-end integration workflows.
- Ability to develop and maintain technical specifications and data mapping documentation.
- Excellent written and verbal communication skills.
- Strong facilitation and stakeholder management abilities.
- Advanced analytical and problem-solving skills.
- Ability to work independently with limited supervision.
- Experience leading complex, cross-functional technical initiatives.
- Required Education: Bachelor's degree in computer science, information systems, business, or other health care related field.
Experience
- Five or more years of healthcare IT experience focused on systems integration and interoperability.
- Three or more years of Epic Bridges experience.
- Experience implementing and supporting HL7 interfaces in production healthcare environments.
- Experience with FHIR APIs, and Web Services integrations.
- Experience working directly with vendors, business stakeholders, and technical teams.
- Epic Bridges Certification - Required
- Epic Inpatient Cert - Strongly Preferred
- Epic FHIR/API experience (Badge)
- Experience implementing Epic web APIs, SMART on FHIR applications, or third-party digital health integrations.
- Experience with project leadership and implementation planning.
- Technical documentation experience
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