Position Overview:
This position functions as a primary technical authority responsible for sustaining and supporting a mature IBM i (formerly AS/400) environment and its COBOL-based business applications. The role emphasizes ensuring system stability, diagnosing and resolving technical issues, and optimizing or enhancing existing programs to comply with regulatory changes and evolving business processes, rather than focusing on the development of entirely new solutions.
In addition to ongoing support, this role will actively contribute to the organization’s strategic migration from IBM i to Hyland’s OnBase WorkView platform, ensuring smooth data transitions, integration planning, and operational continuity throughout the migration process.
Key responsibilities include monitoring system health, managing batch processes, supporting file transfers, and maintaining SQL-based data access, while providing technical expertise during the transition to OnBase. The ideal candidate will be able to quickly identify and troubleshoot complex problems, target root causes efficiently, and implement solutions independently with minimal guidance.
Roles and Responsibilities:
Primary– System Support & Optimization (90%):
- Maintain and optimize COBOL-based applications on IBM i (AS/400) to ensure system stability and performance.
- Troubleshoot and resolve application and system issues, identifying root causes and implementing effective solutions with minimal guidance.
- Manage and enhance batch jobs, file transfers, and integrations with other systems.
- Monitor system health, job queues, and performance metrics (e.g., WRKACTJOB) to proactively address potential issues.
- Support SQL-based data access and ensure data integrity across applications.
- Collaborate with business analysts and stakeholders to clarify requirements and resolve technical issues.
- Develop and maintain clear and comprehensive documentation for programs, processes, and troubleshooting steps.
- Provide technical assistance for emulator-related issues (PC5250), print/output queues, and spool file management.
Secondary – Migration & Administration (10%):
- Contribute technical expertise to the strategic migration from IBM i to Hyland’s OnBase WorkView platform, including data transition planning, integration support, and operational continuity.
- Assist with user profile management, authority adjustments, and job scheduling.
- Support backup and restore processes (BRMS) and maintain operational runbooks.
- Participate in testing and validation activities during migration and system upgrades
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