Duration Details: 6 months to start
Job Description
The client Commercial Learning and Leadership Development (CL&LD) team has an opening for a contract role to support the coordination of commercial learning activities. The position will require working closely with stakeholders in the field and home office who support all client brands as well as Leadership Development and Market Access. The ideal candidate should be able to manage multiple projects while maintaining attention to detail and timelines.
Key Responsibilities:
- Stakeholder Collaboration: Work closely with Learning Team and other stakeholders to meet department goals.
- Onboarding New Hires: Management of new hire training experience (initial contact, materials, scheduling calls, aligning with internal stakeholders on planning and logistics & ongoing communication).
- Program Coordination: Manage the scheduling, logistics, and execution of training sessions. Document meeting notes and action items and collaborate with internal and external stakeholders to complete outstanding tasks.
- Support Services: Provide support to participants and instructors, addressing any issues or concerns that arise during the learning process.
- Platform Management: Oversee the day-to-day operations of the learning platform(s), ensuring it runs smoothly and efficiently. Lead platform administration responsibilities, including user profile management, asset tracking, reporting and data analysis, troubleshooting support, and additional administrative tasks as assigned.
- Content Curation: Upload, organize, and maintain high-quality educational content on the platform, ensuring it meets the needs of learners.
- Survey Administration: Use survey tools and platforms to build and distribute surveys to the target audience. Lead the creation and ongoing reporting of survey dashboards.
- Complete all other duties as assigned
Qualifications:
- Bachelor’s degree required, with 3-5 years of relevant experience.
- Proven experience in coordinating educational programs or training sessions.
- Strong organizational and communication skills.
- Ability to work collaboratively with diverse groups.
- Proficiency in using educational technology and software.
Skills:
- Strong working knowledge of MS Office (Outlook, PowerPoint, Word, Excel, and SharePoint).
- Excellent project management and time management skills. Keeping track of multiple projects, resources, and schedules to maintain order and efficiency.
- Maintains a high level of accuracy and attention to detail while managing multiple priorities, ensuring tasks are completed thoroughly and on time.
- Strong interpersonal and communication abilities.
- Analytical skills for program evaluation.
- Adaptability and problem-solving skills.
- Ability to work independently in a proactive manner to anticipate and solve problems.
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