Duration: 3 months to start
General Job Description
The client is seeking a skilled and community?driven Outreach Coordinator to support statewide engagement related to the implementation of federal HR 1 policy changes, including the rollout of Community Engagement (CE) Requirements for Medicaid members. This position will play a central role in helping members, providers, and community partners understand new program expectations, timelines, and supports available during implementation.
The Outreach Coordinator will represent the State across community settings, collaborate with interagency partners, and develop outreach strategies that ensure clear, accessible communication about HR 1 changes. The ideal candidate is organized, enthusiastic, and committed to equitable access to information for all Rhode Islanders.
Responsibilities
- Maintain a comprehensive calendar of outreach activities related to HR 1 implementation and CE requirements, including community events, workshops, presentations, and partner meetings.
- Organize and participate in special events, including CE?focused education sessions, provider briefings, and community forums.
- Manage the speakers bureau and coordinate staff participation in public events.
- Build and nurture relationships with community?based organizations, advocacy groups, health providers, and other partners supporting Medicaid members affected by HR 1.
- Schedule and staff regular outreach exhibitions, tabling events, and mobile engagement opportunities across the state.
- Deliver clear, accurate information to the public about CE requirements, exemptions, reporting expectations, and available supports.
- Prepare timely and accurate records, reports, and summaries of outreach activities, including tracking engagement metrics and community feedback.
- Collaborate with the Communications team to ensure consistent messaging and alignment with statewide HR 1 communication strategies.
Requirements
- Bachelor’s degree in communications, marketing, public health, human services, or a related field.
- Preferred 3–5 years of experience in community outreach, public engagement, or related work.
- Strong written and verbal communication skills, including comfort presenting to diverse audiences.
- Experience preparing reports and documenting outreach outcomes.
- Friendly, enthusiastic, and positive approach to community engagement.
- Strong knowledge of social media and basic marketing platforms to support outreach visibility.
- Detail?oriented with the ability to manage multiple projects and deadlines.
- Experience in health, human services, or government programs is a plus.
- Bilingual or multilingual skills are strongly preferred.
- Ability to work evenings and weekends as needed; flexible scheduling available to meet program needs.
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