Job Description:
Job Notes:
This is a highly customer-facing role, so strong communication skills are essential. The candidate must be comfortable working with stakeholders and business users while also handling technical configuration and customization work. This role will support multiple HR systems including PeopleSoft, UKG, and Oracle Cloud HCM, with primary focus on Oracle HCM Performance Management. The environment also includes Oracle Talent Acquisition Management and Taleo.
The position is for an Oracle HCM Analyst with strong technical capability. The manager is looking for someone who has worked in the Redwood user interface environment and can configure within Oracle HCM. This is not a purely functional analyst role. They need someone who can get hands on in the system and perform customization using Oracle Visual Builder.
Job Summary:
This position works with the Talent business team in supporting the Oracle Cloud Human Capital Management (HCM) modules (Performance and Compensation), Redwood upgrades, Journeys and transactional workflows. Duties include gathering and documenting business requirements for functional configuration, advising on recommendations for product enhancements and client user training, working with stakeholders to understand functional requirements, and interacts with other cross-functional teams to design, develop, test, and release features. Additionally, this position plans and supports the deployment of quarterly updates and production issue resolutions, utilizes VBCS to customize Fusion UIs, build data entry pages, dashboards, and embed custom apps. Works with the technical team to spec and unit test any system technical extensions, collaborates with Oracle development to escalate issues and ensures resolution. Six or more years of configuration and support experience with Oracle Cloud HCM (Performance Management and Compensation) preferred.
Please note, this position does not support H1B visa sponsorship. Incumbent must reside in the Dallas/Ft. Worth metroplex or be willing to relocate. This position is eligible for a hybrid work schedule.
Experience And Education:
Required Education:
- Bachelor’s Degree in business administration, computer science, or other related field.
Required Experience:
- 5 years business systems and/or project experience with exposure to systems or project development and testing, installation, and training.
Preferred Experience:
- Six or more years of configuration and support experience with Oracle Cloud HCM (Performance Management and Compensation)
Job Duties:
- Provide expertise gained from previous ERP implementations and operational knowledge to lead the team members through the design, configuration and implementation of the ERP application software modules or database and/or technical components.
- Provide ERP software expertise and operational knowledge to help business process owners and project team members in conducting fit/gap analysis and evaluation of design and process choices to make best practice decisions.
- Use ERP software expertise and operational knowledge to evaluate and confirm integration and consistency of business process design across the ERP software modules.
- Identify customization, interface, report, ad conversion requirements.
- Facilitate decision making process required to successfully execute project plans and contribute to the creation of an accurate project plan and task list.
- Define user authorization requirements and participate in the resolution of problems, concerns and issues on an as needed basis.
- Assist with the creation of test scenarios/scripts, coordinate testing efforts, participates in testing of designed solution and verify/ validate results of conversion efforts and testing results.
- Assist with the creation and delivery of end-user training and training materials.
- Provides initial post implementation support to end users on production system.
- Coordinate with other resources to identify, document, and resolve issues and assist with data mapping and validation.
- Assist with the internal and external communications regarding the business system implementation project and on going support. Develops and maintains project plans. Provides project status reports.
- Participate in 24 x 7 on-call rotation to ensure timely support of system.
- Supervise lower level staff, which may consist of Subject Matter Experts, Business Analyst Supervisors, Sr. Business Analysts, and Business Analysts; interviews, hires, mentors, & counsel employees. Oversees training and determines work priorities of staff; evaluates work progress.
- Performs other duties as assigned.
