Duration: 11 months to start
Job Description
- The Quality Assurance (QA) Analyst’s role is to develop and establish quality assurance standards and measures for the Division of Information Technology Services (ITS).
- Working within ITS project teams, the QA Analyst will ensure quality testing of all in-house or commercial-of-the-shelf (COTS) products.
- The QA Analyst will apply end to end testing practices including writing test cases and scenarios that ensure the delivery of quality software.
- They will also determine usage of and potentially create automated testing structures.
- Contribute to quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
- Ensure testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.
- Analyze documentation of any new application under development or consideration to determine its intended functionality and technical architecture.
- Creates test plans by translating the business and functional requirements into test cases.
- Executes test cases to ensure internally developed products, COTS solutions, or systems meet the approved requirements.
- Performs or assists in the testing and installation of both in-house and commercial off-the-shelf (COTS) products and applications into environments as required.
- Collaborate with software and systems personnel in application testing, such as system, regression and load testing.
- Makes recommendations on test cases that are candidates for automation.
- Uses appropriate testing tools to automate integration and user interface tests.
- Analyze formal test results to discover and resolve defects, bugs, errors, deployment/configuration issues, and interoperability flaws.
- Make recommendations for improvement of applications and/or systems to the Customer Engagement team.
- Review and analyze the effectiveness and efficiency of existing applications and systems and develop testing strategies for improving or leveraging these systems.
- Responsible for defect reporting and provides input to the Manager of Data Analysis/QA regarding release decisions.
- Advises in the evaluation and solution of highly technical and complex testing functions and features, problems and bugs.
- May peer review testing efforts of other QA analysts to provide feedback and mentoring.
- Communicate test progress, test results, and other relevant information to project stakeholders and management.
- Works with software engineers to ensure QA standards are adhered to, including unit testing that promotes quality coding standards.
- Assist in the development of change control processes, practices, and guidelines for new and existing technologies.
- Provides advanced Tier III support to customers.
- Contributes to ITS’ IT Service Management (ITSM) system by documenting and sharing knowledge with others to improve customer service across the Department.
- Attends meetings and training as required.
- Performs other duties as assigned.
- Graduation from an accredited college or university with a bachelor's degree and three years of relevant quality assurance/automated testing experience; or three years of experience as a Business Analyst or Software Engineer with the client.
- Three years of relevant quality assurance/automated testing experience; or three years of experience as a Business Analyst or Software Engineer with the client. Additional work experience in these or other related fields may be substituted on a year for year basis for the required formal education.
#LI-Hybrid
