Duration: 12 months to start
Job Description:
Job Summary:
The Source to Pay Transformation IT Program Manager is a role within the Project Management & Strategic Operations (PMSO) team reporting directly to the Sr. Director, Technology Portfolio Management. The Source to Pay Transformation IT Program Manager will have both program and project planning and execution delivery responsibilities for the implementation of several workstreams of technology improvements to source to pay processes and platforms. The Source to Pay Transformation IT Program Manager will be charged with direct management of all PMSO activities and ensuring accurate status reporting for the implementation workstreams and driving the program objectives and project outcomes. In scope workstreams include Source to Pay Orchestration, Buying Channels, Master Data Management, Third Party Risk Management and Procure to Pay (Coupa) Enhancements.
The Contractor will work closely with various internal and external Information Technology (Data, Technology and Engineering) partners as well as members of our business teams in our Strategic Sourcing, Accounting and Legal organizations. The Contractor will ensure that the program and projects are in alignment with other inter-dependent programs, projects and stakeholders.
The Contractor will be responsible for the following within the Source to Pay Transformation program:
- Program and Project Governance
- Scope Management
- Schedule Management
- Resource Management
- Risk and Issue Management (including cross-functional impact assessment/mitigation)
- Dependency Management (within the program, projects/workstreams and externally)
- Project Management of technical components (Integration, Reporting, Migration, configuration changes in multiple systems)
- Stakeholder Management
- Communications and Change Management
- Business Adoption and Acceptance / Client Satisfaction
The Source to Pay Transformation IT Program Manager will be expected to be heavily involved in presenting and monitoring status, anticipating challenges, unblocking issues, managing dependencies and providing business sponsor and stakeholder transparency for the program through accurate and timely management reporting. The Contractor will also be responsible for collaboration with program and project managers from external consulting/implementation services teams to ensure successful joint outcomes and accurate management reporting, where applicable.
Required Knowledge, Skills and Experience:
Knowledge and Experience:
- A minimum of 10 years of experience in IT Program and Project Management
- Demonstrated proficiency in managing large-scale, complex programs and projects with high organizational visibility
- Experience managing Information Technology programs and projects
- Experience managing projects involving Sourcing teams, processes and technologies
Leadership:
- Demonstrated leadership presence and drive, resourcefulness, reliability and accountability including ability to hold others accountable for successful project delivery
- Excellent presentation skills and ability to clearly and succinctly express ideas
- Experience facilitating project meetings and effectively and respectfully holding team members accountable for status, deliverables and the timely escalation of blockers
- Unfailing commitment to representing project status in an accurate and timely manner
- Successful history of managing collaborative projects with vendors and packaged software
Collaboration:
- Exemplify a highly collaborative mindset and actively facilitate team communication
- Build strong relationships with peers and colleagues across the DTE organization, and with key business partners and third-party consultants
- Actively anticipate, track and plan for risks and issues, dependencies, resourcing and contingencies
- Communicate status, risks and issues in a direct and timely manner
- Escalate issues in a manner that is effective and direct
Skills and Tools:
- Excellent communication skills, both verbal and written
- Experience presenting to senior leadership in IT and business functions
- Experience practicing project feature prioritization and backlog grooming methods
- Experience with Project and Portfolio Management (PPM) tools and reporting
- Understanding of the principles of IT / project financial management (e.g., capital expenses, operating expenses, amortized and expensed costs, accruals, actual and forecasted spend etc.)
Preferred Knowledge, Skills and Experience:
- Experience with high-growth stage biotechnology companies
- Agile CSM, PSM or similar certification and direct experience
- PMP certification
