Job Description
- The Laserfiche Automation Specialist is responsible for the end-to-end design, implementation, testing, and ongoing support of a global Laserfiche system.
- This role ensures the system operates efficiently, meets evolving business needs, and maintains high standards of data integrity and reporting.
- The specialist will collaborate across business units and project teams, providing expert guidance, resolving system discrepancies, and proactively analyzing data to support decision-making.
- The successful candidate will demonstrate a strong command of the Laserfiche suite, advanced technical and integration skills, and the ability to present data and recommendations to diverse audiences.
- Design, configure, and implement Laserfiche solutions that align with organizational objectives and compliance requirements.
- Conduct thorough testing of new workflows, processes, and integrations to ensure optimal performance and reliability.
- Provide ongoing system support and maintenance, including troubleshooting, upgrades, and performance monitoring.
- Collaborate with business units and project teams to identify and resolve system discrepancies, ensuring seamless operations.
- Proactively analyze system data to ensure accuracy, integrity, and compliance with organizational standards.
- Present data findings and recommendations clearly and effectively to technical and non-technical stakeholders.
- Document system configurations, processes, and integration points to support knowledge sharing and compliance.
- Stay current with Laserfiche updates, best practices, and emerging technologies to drive continuous improvement.
- 5 years of experience - Intermediate to advanced experience with the full Laserfiche suite (including Workflow, Forms, Laserfiche Server, Directory Server, Import Agent, Web Client, Weblink, etc.).
- Experience with multi-server Laserfiche environments (including load balance and DMZ configurations).
- Active Laserfiche certification (e.g., Laserfiche Certified Professional Program—LCP).
- Proficiency in JavaScript, SQL, HTML, and XML for system customization and integration.
- Experience utilizing business intelligence (BI) tools for reporting and analytics.
- Working knowledge of APIs for system integration and automation.
- Demonstrated ability to support and optimize large-scale, multi-user Laserfiche environments.
- Hands-on experience integrating Laserfiche with other enterprise systems (e.g., ERP, CRM, HRIS).
- Experience working with financial systems, including familiarity with financial processes, terminology, and reporting requirements.
- Collaboration with cross-functional and global teams to deliver technological solutions.
- Experience with data migration, transformation, and quality assurance in enterprise environments.
- Ability to sit for extended periods of time.
- Ability to operate computer keyboard for data entry.
- Ability to participate in training sessions, presentations, and meetings.
- Some travel will be required.
#LI-Onsite
