Duration: 12 months to start

Job Description and Project/System Overview
As part of ongoing initiatives, our client is expanding electronic workflows that allow police departments to submit arrest and summons packages, bond forms, and related documents electronically. This modernization reduces manual paperwork, improves efficiency, and strengthens statewide collaboration to support this effort, our client seeks an Analyst to assist with training, onboarding, and change management for municipal police departments and other criminal justice partners. This role will include both onsite and remote support, requiring direct engagement with law enforcement personnel, IT staff, and system vendors.

SCOPE OF WORK
This position will be responsible for communicating, coordinating, and training the remainder of the Law Enforcement agencies in the state of Connecticut for the Electronic Workflow.

Key Responsibilities include:
Training & Certification

• Assist in delivering training for electronic workflow users.
• Provide in-person, remote, and hybrid training in line with training modalities.
• Support “train-the-trainer” efforts to ensure sustainability of user education within departments.

• Work with municipal police departments to prepare, connect, and certify them for electronic workflow adoption.
• Facilitate Kickoff Meetings and onboarding sessions with departments across Geographical Areas (GAs).
• Conduct User Impact Assessments (UIA), Rehearsal of Concept (ROC) Drills, and role-mapping activities to ensure operational readiness before go live dates.

• Provide guidance to departments on updating local workflows to align with statewide electronic workflow standards.

• Serve as a liaison between our client and other stakeholders.
• Capture, document, and escalate agency feedback to improve system performance and training resources.

• Work directly with RMS vendors (e.g., NexGen, Accucom IMC, Inform, ProPhoenix, etc…) to ensure departments are workflow-ready.
• Support the rollout of other enhancements (e.g., Clean Slate processing, Early Arrest Notifications, MVP functionality).
• Collaborate with staff on system demonstrations, pilot projects, and new feature adoption.

• Provide weekly status reports summarizing activities, progress, issues, and recommendations to leadership.

• Experience in the public safety or criminal justice field, preferably law enforcement.
• Strong familiarity with law enforcement workflows, Records Management Systems (RMS), and applications.
• Knowledge of electronic workflow components (arrest packages, bond forms, Clean
• Slate, MVP) and the adjudication process.
• Strong skills in training, facilitation, and technical communication within law enforcement (verbal and written).
• Proficiency with tools such as MS Word, PowerPoint, Excel, Visio, Adobe Acrobat, and remote training platforms.
• Ability to work independently and in teams, balancing multiple priorities under tight deadlines.
• Flexibility to accommodate onsite training sessions statewide (occasional evenings/weekends).
• Drivers License and ability to travel to police departments around the State of Connecticut.