Duration: 6 months to start

Job Description

• This person will be on a Process Improvement team, which part of a Cyber Security PMO, working with the Network Security group. This team has both Network Services Operations and Engineering arms.
• The Process Analyst will help analyze current processes and recognize areas for improvement. They will talk with team members, understand what is working and not working well, and provide suggestions
• Deliverables include process diagrams and process flows
• The Process Analyst will create the improvement and will work with other teams that will take it through implementation. This person will be a coach of the initiatives and work with people to drive them forward.
• Will lead stakeholder meetings with VPs, AVPs, Directors. Should be able to articulate where they started, what the problem was and where they are heading.
• Will provide feedback to leadership and provide data to demonstrate value and track current and improvement state.

• 5+ years’ experience with Process Improvement
• Experience creating process diagrams, process mappings, and process flows.
• Yellow Belt, Green Belt, Black Belt certification – huge plus
• Should have Six Sigma
• Comfortable with Visio, SharePoint, Confluence, Excel and PowerPoint, Mural
• Must have experience with ITSM (Service Management)
• Strong facilitation skills – ability to plan and run workshops
• Awareness of Agile and other PM frameworks is a plus
• NIST a big plus, or interest in learning more about it
• Experience with Cyber Security or Network Security a plus but not required
• Looking for someone with innovation, creativity, a thinker
• Should be comfortable running with initiatives without hand holding. Able to make decisions. Comfortable and confident interfacing with different levels in the organization.