Job Description:
Candidates for this role should have prior experience with data collection/management, data system administration, and end user support in relation to data systems. Any experience supporting data and data systems related to education are a plus.
Characteristic Responsibilities:
- Provide system support and end user support for home grown systems like single sign-on, SEEDS (master data management, student level data collection system, and ESSP (school district level data collection system).
- Advise and train school district employees and personnel in system access and use of supported systems.
- Troubleshoot system issues to help restore normal functioning.
- Make recommendations to expand or modify system to serve new purposes or improve workflow.
- Test the release of bug/fixes and feature enhancements for supported systems.
- Consult with management to ensure agreement on system principles.
- Assess the usefulness of pre-developed application packages and adapt them to the client's needs.
- Provides support for data collection, processing, reporting, and documents the policies and procedures for agency data collection to ensure accuracy of program outcomes, metrics, and state and federal reporting.
Experience:
- At least five years of experience as a data system support analyst/administrator and/or data analyst.
- Proficient with Microsoft Office (e.g. Excel, Word, Outlook) and SQL
- Experience using and administering JIRA a plus.
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