Hybrid Details:
2 days/week onsite
Duration:
8 months to start
Role Overview
The client is seeking a Deployment Manager to oversee and orchestrate the deployment of critical technology solutions that support the Department’s mission of protecting the environment and stewarding the state’s natural resources. This role requires a strategic thinker who can bridge the gap between technical execution and project management ensuring seamless integration of systems into the client's operational environment while enhancing user and stakeholder experience.
Responsibilities
- Lead deployment strategy for the client's Salesforce platforms, ensuring alignment with project timelines and program objectives.
- Develop and manage deployment plans, including timelines, resources, risk assessments, and testing.
- Coordinate cross-functional teams (programs, UAT, business units, and external vendors) to deliver smooth and successful deployments.
- Serve as the primary point of contact for stakeholders, ensuring clear communication and a positive deployment experience.
- Track and manage bugs, enhancements, and system changes through requirements gathering, testing, and production release.
- Collaborate with business units, leadership, and vendors to set priorities and resolve deployment challenges.
- Design and execute change management strategies, including communication, stakeholder engagement, training, and post-deployment reviews.
- Prepare progress reports and performance metrics for DEM stakeholders and leadership.
- Oversee contract requirements, software licenses, and budget impacts related to Salesforce platforms.
Qualifications
Required:
- 5+ years of experience in deployment or project management within a technology environment.
- Proven success managing complex deployments in client-facing or government/public sector settings.
- Strong understanding of the software development lifecycle (SDLC) and Agile methodologies.
- Excellent problem-solving skills, with the ability to deliver solutions under tight deadlines.
- Strong leadership and communication skills, with experience coordinating cross-functional teams.
Preferred:
- Hands-on Salesforce experience.
- Familiarity with Microsoft Project, Teams, and other project management tools.
- Knowledge of ITIL frameworks and change management practices.
- PMP or equivalent project management certification.
- Experience supporting technology in public sector or environmental organizations.
Technical Skills and Relevant Technologies
- Knowledge of deployment best practices and methodologies in software and IT solutions.
- Experience with CI/CD pipelines and automation tools.
- Understanding of network architecture and system integration.
Soft Skills and Cultural Fit
- Excellent verbal and written communication skills.
- Collaborative leadership style with the ability to engage diverse stakeholders.
- Adaptability to changing environments and ability to manage multiple priorities.
- Proactive problem-solving mindset, with a focus on continuous improvement.
- Commitment to the client's mission of environmental protection and stewardship.
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