Job Description:
Position is responsible for planning, reviewing, and controlling all activities and functions of the Clinical Solutions department, providing ongoing managerial, technical and motivational leadership while supporting the values and objectives of the organization.
Must be able to demonstrate knowledge and skills required in a large, complex corporate Information System. The Clinical Solutions Director reports directly to the System Executive of Clinical Solutions. The Clinical Solutions Director applies management and technical skills in line with the values and goals of the org to ensure the efficient, effective and consistent delivery of high quality services.
The Clinical Solutions Director is responsible for demonstrating a commitment to the Partners-in-Caring process by integrating both Behaviors and Operating Principles in all internal and external customer interactions. Performs duties with accountability, competency, innovation, collaboration, compassion and respect to create the best possible outcomes with exceptional customer experiences.
Must-Have:
- Ability to support IT Managers and teams by balancing execution with maintaining high morale
- Ability to co-create strategic priorities, define clear and actionable roadmaps, and ensure strong alignment across programs
- Ability to partner with the business, ISD, and vendors. A track record of managing complex projects and cross-functional initiatives
- A consistently positive, solutions-oriented attitude and mindset
- Customer Service & Partnership
- Experience leading teams through change, optimization, and stabilization efforts
- Experience overseeing the strategy and execution of 1 to many of the following areas: Population Health, Interoperability, Community Benefits, Research, Genomics, Care & Case Management, Outpatient Rehab (SMR), Post-Acute, Advanced Care at Home, and Patient Experience
- Experience with Epic or other EHRs
- High performing team member, cultural alignment, and general fit
- Leadership, strategy, and project management
- Skilled at resource, capacity, and demand management
- Technical Acumen & Business Acumen
Minimum Qualifications Education:
- Bachelors degree in Computer Science, a clinical discipline or related field or equivalent experience
Experience / Knowledge / Skills:
- 10 years of industry training and increasingly responsible experience in managing large, complex corporate Information Systems and activities
- A working knowledge of mainframe, minicomputer, or microcomputer strategies, equipment and operating systems, development tools and methodologies
- Advanced application programming knowledge and skills experience in leading projects
- In-Depth technical knowledge and complex problem solving abilities
- Experience leading and mentoring team members
- Good interpersonal skills
- Exceptional communication skills
