Duration: 6 months to start (with potential for conversion)
Job Description
The Dynamics 365 Finance & Operations (D365 F&O) Administrator/Developer is a key member of the IT Applications team, responsible for the configuration, maintenance, and support of the Microsoft Dynamics 365 F&O environment. This position will support the organization through go-live and post-go-live stabilization and requires a versatile, “jack of all trades” skill set spanning administration, configuration, troubleshooting, and light development.
The role also collaborates closely with the Application Development team, third-party integration partners, and the BI group to ensure system stability, strong data flow, and successful delivery of business processes.
Key Responsibilities
System Administration & Configuration
- Manage and configure all D365 F&O environments (Production, UAT, SIT, Gold).
- Support configuration changes, system setup, module parameters, workflows, forms, and business rules.
- Assist in light development or enhancement work as needed to support business requirements.
- Work cross-functionally to support third-party integrations and application development teams.
- Define, maintain, and monitor security roles and permissions.
- Ensure segregation of duties (SoD) compliance and support internal audit requirements.
- Manage user provisioning, entity-level access, and security documentation.
- Support data migration, data validation, and ongoing data hygiene across systems.
- Work with the BI team and functional owners to ensure accuracy and consistency of data.
- Help troubleshoot discrepancies or data-related issues across integrated systems.
- Monitor system performance and proactively address issues.
- Serve as a primary point for D365 troubleshooting, ticket resolution, and incident management.
- Collaborate closely with functional users, IT, vendors, and project managers to resolve system or integration issues.
- Provide critical post-go-live support and stabilization.
- Maintain up-to-date configuration documentation, role mapping, and system processes.
- Assist with reporting needs, functional documentation, and technical write-ups.
- Deliver clear and consistent status updates to IT leadership and stakeholders.
Required Skills & Qualifications
- 3+ years of hands-on experience administering or configuring Microsoft Dynamics 365 Finance & Operations.
- Strong understanding of D365 security, workflows, business rules, and environment management.
- Familiarity with Azure DevOps for work item tracking and deployment coordination.
- Solid troubleshooting skills across both functional and technical areas.
- Ability to collaborate effectively across IT, business units, and vendor partners.
- Excellent verbal, written, and documentation skills.
- Microsoft Certified: Dynamics 365 F&O Apps Administrator Associate.
- Experience with Power Automate or workflow automation tools.
- Experience supporting third-party integrations (API, EDI, or other systems).
- Background in logistics, 3PL, or transportation environments.
- Experience supporting BI or data teams.
#LI-Hybrid
