Position

EPIC Ops Support Engineer

Posted

23-Aug-2025

Location

Louisville, Kentucky

Category

Other

Remote Friendly

Remote

Work Type

Contract

Reference

Salary Range

225795

Compensation: Competitive; Open to negotiation based on experience

Duration: 4 months to start 

Job Description
Responsibilities:

  • Carry out day-to-day EPIC operations, provide triaging and incident resolution. Will interface with Epic & Rackspace technical support services.
  • Manage Member Eligibility Loads into Epic. Maintenance of Claims and Provider data loads.
  • Analyze and resolve provider onboarding issues
  • Work on EPIC interfaces and data exchange issues which includes both API and SFTP data exchange
  • Maintain and load de-identified test membership data into HEPPI in accordance with Humana enterprise standards.

Required Skills:
  • Minimum 5 years of EPIC operations support experience
  • Epic Bridges
  • Epic Chronicles
  • Epic Workbench Reporting
  • Excellent Communication Skills - working with both business partners and provider community
  • Strong Analytical skills
  • SQL skills

Desired Skills:
  • EPIC certification
  • Epic Payer Platform Experience
  • Epic Tapestry Knowledge

#LI-Remote
 

Talent Groups is an equal opportunity employer. Our goal is to promote an environment that helps our employees and clients appreciate the benefits that diversity provides.

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Recruiter Name: Nick Pierce

Recruiter Email:  nick.pierce@talentgroups.com

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