Hybrid Details: Springfield, MA – Hybrid Onsite/Remote

Duration: 2 months to start

Job Description
This role is responsible for developing, customizing, and supporting SailPoint solutions, including connector development, custom workflows, lifecycle events, and integrations with connected applications. The candidate will troubleshoot and resolve IAM issues, perform upgrades and patches, and optimize system performance while collaborating with technical and business stakeholders. Strong Java/Beanshell skills and hands-on SailPoint experience are required, with the ability to work independently in a small team environment.

Candidate Requirements

• Must have SailPoint experience and have the ability to hit the ground running
• Experience with connector development and customization.
• Solid understanding of identity and access management principles and practices.
• Proficiency in Java/ Beanshell programming for SailPoint development.
• Experience with building custom workflows, forms, quicklinks using SailPoint
• Experience in developing custom lifecycle events, rules, custom reports and certifications
• Experience in performing upgrades, applying patches and evaluating CVEs
• Experience in troubleshooting and resolving technical issues related to identity management systems.
• Strong communication and interpersonal skills for effective collaboration with both technical and non-technical stakeholders.
• Ability to work independently and contribute effectively within a small team environment.

• SailPoint IdentityNow certification.
• Familiarity with related IAM technologies and industry best practices.

• Act as a point of contact for business partners, addressing inquiries, issues, and requirements related to identity and access management.
• Provide timely and effective resolution to customer-reported problems and incidents.
• Collaborate with cross-functional teams to ensure seamless integration and alignment with business objectives.

• Participate in small-scale development projects to enhance SailPoint functionality and meet evolving business needs.
• Design, develop, test, and implement SailPoint solutions, ensuring high-quality deliverables.
• Contribute to the improvement of existing processes and workflows.

• Monitor and analyze the performance of SailPoint implementations, identifying opportunities for optimization.
• Implement measures to enhance system efficiency and responsiveness.
• Collaborate with team members to conduct periodic performance assessments and implement improvements.

• Work closely with various business units to integrate and manage connected applications within the SailPoint ecosystem.
• Ensure seamless connectivity and data flow between SailPoint and integrated applications.
• Troubleshoot and resolve integration issues, ensuring a reliable and efficient IAM environment.

• Maintain comprehensive documentation of SailPoint configurations, enhancements, and troubleshooting procedures.
• Provide training and knowledge transfer to team members and end-users as needed.

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 3+ experience supporting SailPoint applications