Job Title: IT Program Manager

? Location: Remote
??? Experience: 10+ Years

Role Overview

We are seeking an experienced IT Program Manager to lead and deliver complex, cross-functional programs across multiple teams, technologies, and geographies.

This role requires a strong blend of technical understanding, program leadership, and stakeholder management, with a focus on delivering business value through IT initiatives, particularly in Real Estate and infrastructure-related projects.

Key Responsibilities

Program & Project Leadership

• Manage multiple projects and programs simultaneously, ensuring alignment with business objectives.

• Develop and maintain program roadmaps, timelines, budgets, and resource plans.

• Drive execution using Agile and Waterfall methodologies.

Real Estate IT Project Delivery

• Lead IT deliverables for Real Estate projects, collaborating with:

  • Network teams

  • Security & Firewall teams

  • Site support teams

  • Unified Communications (UC) teams

  • External vendors

• Ensure seamless coordination between business units and IT teams.

Technical & Infrastructure Oversight

• Provide oversight across:

  • Network infrastructure

  • Firewall/security implementations

  • Site setup and support activities

• Support implementation of tools like MS Teams and collaboration platforms.

Stakeholder & Vendor Management

• Engage with business stakeholders to gather requirements and define project scope.

• Facilitate vendor selection processes and manage vendor relationships.

• Communicate program status, risks, and progress to leadership.

Planning, Execution & Governance

• Define project scope, deliverables, timelines, and success criteria.

• Ensure adherence to IT processes, standards, and governance frameworks.

• Drive business case development and strategic planning.

Risk & Issue Management

• Identify risks early and implement mitigation strategies.

• Manage conflicts related to scope, timeline, and budget.

• Escalate complex issues appropriately to leadership.

Continuous Improvement

• Identify opportunities for process improvements.

• Promote best practices across program and project management disciplines.

Required Qualifications

• 10+ years of overall IT experience

• 5+ years of Program/Project Management experience

• Strong experience managing cross-functional IT programs

• Experience in:

  • SDLC (Software Development Life Cycle)

  • Agile & Scrum methodologies

• Solid understanding of:

  • Network infrastructure

  • Security & Firewall concepts

  • Site support / IT operations

Preferred Qualifications

• Experience supporting Real Estate IT projects

• Familiarity with GIS-related IT environments

• PMP Certification(preferred but not mandatory)

Tools & Technologies

• MS Project

• Microsoft 365 (O365)

• Visio

• Excel & PowerPoint

• Smartsheet

• Jira

Key Competencies

• Strong leadership and ownership mindset

• Excellent communication and stakeholder management

• Ability to work across multiple teams and geographies

• Strong organizational and planning skills

• High adaptability in dynamic and ambiguous environments