Duration
: 33 months to start
Job Description:
Required Tasks to be performed:
- Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
- Review and adjust system settings for proper visibility and security.
- Manage sandboxes.
- Manage deployments using Gearset.
- Perform administrative tasks such as user provisioning, page layouts, flows, maintenance or creation of custom objects, custom fields, validations, workflows, e-mail template, data-loads, etc.
- Maintain an excellent quality standard for projects delivered to customers.
- Support training to new and existing employees on how to use system functionality.
- Assist in duplicate and dirty data management, as well as, cleaning up unused fields, reports, and dashboards.
- Proactively gather feedback from users. Manage system changes without interruption to the user.
- Review/Create application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into our infrastructure.
- Identify and pro-actively manage potential risks.
- Implement solutions based on user requirements and integration into existing infrastructure.
Required Knowledge, Skills & Abilities (KSAs):
- Certified Salesforce Administrator
- Knowledge of Salesforce and object-oriented approaches in designing, coding, testing and debugging programs
- Proven ability to analyze, design, and optimize business processes via technology and integration
- Strong functional understanding of object-oriented databases and systems
- Sound analytical skills with the ability to successfully troubleshoot and problem solve
- Ability to develop requirements for applications based on user input and needs.
- Ability to learn quickly, contribute to a team effort and work on multiple, time-critical projects simultaneously
- Logical, process-oriented thinker with a natural sense of urgency
- Strong problem solving, priority setting, multi-tasking, analytical and collaboration skills
- Ability to assist in the development of Lightning Web Components.
- Development experience with Sales Cloud, as well as Community Cloud and SSO
Preferred Knowledge, Skills & Abilities (KSAs):
- Ability to perform backend data integration such as HTTP, Web Services
- Ability to implement Conga Composer Document Generation Solutions
- Certification as a Salesforce Platform Developer
- Proficient in SOQL, SOSL, Visualforce/APEX, Unit Test Development, JSON and XML
- Familiarity with design UX/design.
Education:
- Bachelor’s degree in Data Science, Information Systems, Business Administration, or related studies, or equivalent work experience.
