Job Description:
Job Summary:
This role will maintain an advanced portfolio of complex projects that meet the emerging needs of the department. This individual will work with departmental leadership to develop project plans that align with the strategic goals of the organization, with a focus on process improvement and change management.
The Project Manager will also serve in a consulting role in cross-disciplinary projects that leverage the department's expertise.
Job Functions:
Project Identification:
- Identify and organize projects by defining project scope, goals and deliverables
- Perform needs analyses to ensure that institutional needs are met
- Identify key stakeholders and appropriate project team members
Project Initiation and Planning:
- Secure project approval, determines resource availability, timeline and financial commitment, and manages project progress
- Facilitate discussions to meet mutually agreed upon goals
- Coordinate complex customer input, ideas and feedback
- Complete detailed project plan documents, including project work breakdown structure, schedule, roles and responsibilities
- Manage and communicate project objectives and goals to the project team
- Present project plan documents to key stakeholders and audiences
Project Execution:
- Manage project execution from start to finish including tracking progress, identifying issues and mitigating risks
- Establish rapport with collaborating departments and teams
- Meet regularly with project sponsors including to communicate progress toward project milestones and project status, provide insights into project health, proactively escalate issues and provide recommendations for bringing projects back into alignment with expected outcomes when needed
Project Closure:
- Complete post-project evaluations to determine project outcomes
- Ensure project outcome is in alignment with desired impact and results
- Complete lessons learned and present outcomes and findings to key stakeholders and audiences
- Assemble and archive project documents
Skills:
- Advanced knowledge of Project Management Body of Knowledge guidelines (PMBOK) including productivity tools, project charters, work plans and budgets.
- Intermediate knowledge of Business Analysis Body of Knowledge guidelines (BABOK)
- Intermediate knowledge of quality improvement methodologies (Lean, Six Sigma)
- Advanced knowledge of change management principles including organizational dynamics, change theory, and improvement methods / tools
- Advanced knowledge of risk management principles
- Intermediate knowledge of healthcare / research operations and systems
- Advanced proficiency with office software (Microsoft Office) including word processing, spreadsheet, presentation & diagramming software (Word, Excel, PowerPoint, Visio)
- Excellent verbal and written communications skills
- Excellent time management skills
- Excellent organizational skills
- Excellent analytical skills
- Excellent negotiation skills
- Ability to work independently with minimal supervision
- Ability to gather, analyze and make recommendations/decisions based on data
- Ability to collaborate with stakeholders at all levels
- Ability to influence others to accomplish tasks outside of the direct span of control
Required Education:
- Bachelor's Degree
Preferred Education:
- Master's Degree
Required Work Experience:
- At least five (5) years project management, quality or process improvement experience.
- At least three (3) years experience managing cross-functional teams
Preferred Work Experience:
- At least seven (7) years project management, quality or process improvement experience
- At least seven (7) years business analysis experience
- At least three (3) years healthcare or research related environment
