Duration: 3 months to start
Position Overview
- The client is looking for a highly skilled and experienced candidate to fill the Senior Technical Project Manager (PM) position within the Enterprise Data Management & Engineering (EDME) department.
- This PM role focuses on leading and advancing Mass Health Data Modernization initiatives such as SENDPRO, MassRx Data integration, Enterprise Data Catalog, Data processing Pipeline optimization and automation by leveraging AWS Cloud, Snowflake and other data services.
- Key responsibilities include overseeing projects that involve Data services optimization and automation Enterprise Data Catalog, Implementation of technical process improvements, all while integrating AI services recommended at the client.
- The ideal candidate will collaborate across various teams, including data management, engineering, business analysis, quality assurance, and analytics.
- The goal is to enhance the efficiency, scalability, and overall performance of our cloud data platform.
- The client is the agency responsible for administering the Medicaid and Children’s Health Insurance Program (collectively known as MassHealth).
- MassHealth offers health coverage services to eligible members, including families, individuals with disabilities, children, long-term unemployed adults, and seniors, through various programs, including fee-for-service and managed care.
- This role involves coordinating and facilitating multiple departmental projects related to and work efforts.
- The Senior PM will oversee the planning, execution, and completion of projects within the organization’s Program Management Office.
Key Responsibilities Include:
- Defining project scopes, objectives and timelines.
- Managing resource capacity.
- Overseeing change and release management.
- Monitoring project progress.
- Managing risks.
- Ensuring alignment with organizational goals.
- Ensuring timely project delivery.
Additionally, the Senior PM will lead cross functional project teams in a matrix organization, engage with and collaborate with various teams, facilitate communication about project statuses among internal and external stakeholders, and independently prepare initial project documents such as PowerPoint presentations, solution approach documents, and project plans. The Senior PM will also ensure adherence to best practices and standards for project management.
DUTIES AND RESPONSIBILITIES:
Project Planning and Execution
- Collaborate with stakeholders to define the project's scope, objectives, and deliverables that align with the desired outcomes.
- Create detailed project plans that include timelines, milestones, and resource allocation.
- Oversee the entire project lifecycle, from initiation to closure, ensuring that projects are completed on time, within scope, and within budget.
- Continuously track project progress, making adjustments as necessary to ensure successful delivery according to established timelines.
Risk Management
- Proactively identify potential project risks and develop mitigation strategies.
- Continuously monitor risks throughout the project lifecycle and implement contingency plans as needed.
- Regularly report risk status to stakeholders, providing clear and actionable insights.
Stakeholder Engagement and Communication
- Regularly engage with stakeholders to understand their needs, gather feedback, and ensure their requirements are met.
- Align project goals with strategic vision and operational architecture, defining the necessary people, processes, tools, and technology.
- Partner with vendors, business teams, and technology teams to ensure projects are delivered on time and within budget.
- Facilitate clear and effective communication among project teams, stakeholders, and senior management to align business goals, project phases, and issue escalation/monitoring.
- Liaise with senior leaders to prioritize, plan, and implement projects and programs.
- Provide updates to managers and executives on potential problems early in the project lifecycle to enable timely corrective action and prevent impacts on results.
- Ensure informed decision-making and governance by integrating all project collaborators, data points, and processes into a single solution.
- Work towards creating a unified view of project, program, and portfolio status, utilizing a framework of rigorous control and governance to ensure adherence to business objectives.
- Prepare and present detailed project status updates, including progress, risks, and issues, to stakeholders and senior management.
- Maintain comprehensive documentation that is consistent with departmental practices and policies.
- Develop and document technical standards, practices, and policies that meet the needs of both business users and technical staff in accordance with departmental guidelines.
- Evaluate information gathered from multiple sources, reconcile conflicts, and creatively manage solutions for existing or new problems.
QUALIFICATIONS:
Minimum Experience/Skills:
- 5 years of experience in programming and project management, preferably within healthcare or payer services.
- 5 years of experience leading complex technical development programs and projects across multiple organizations. This includes areas like data management, data engineering, data warehousing, data analytics, data quality, and data systems integration.
- Demonstrated success in delivering technical programs using both Waterfall and Agile Scrum framework throughout the Software Development Lifecycle, from initiation to operationalization.
- Strong analytical skills with a comprehensive understanding of information systems and business functionality.
- Good understanding of Snowflake, AI/ML, AWS services, project management tools, and communication & collaboration tools.
- Knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Project).
- Excellent communication skills with the ability to effectively interact with both technical and non-technical staff across multiple agencies, simplifying complex technical concepts into easily understandable business terms.
- Proven ability to lead effective meetings and work sessions with staff and leadership at all levels.
- Equivalent experience combined with demonstrated project management knowledge may be acceptable.
Preferred Experience/Skills:
- Knowledge of agile principles and practices, along with experience working in an agile environment, and a strong understanding of the Software Development Lifecycle.
- Familiarity with Medicaid data.
- Strong customer service orientation with the capability to understand customer needs.
- Proven skills in building relationships with a focus on partnership.
- Comfortable navigating ambiguity and conflicting information.
- Familiarity with projects involving cloud platforms.
- Experience working in a government healthcare agency or other public sector environments, as well as in health plans or provider settings.
- Project Management Professional (PMP), Certified ScrumMaster (CSM) Certification.
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