Duration: 9 months to start

Job Description
Our client is looking for a Workday Benefits Lead to join their Application Development Group, you will be part of the Department of Administration and Financial Services.  

In this role you’ll be an expert in benefits capability and use your technical and professional expertise to mentor and guide other team members as well as provide thought leadership.  As the SME for Workday Benefits, you’ll be responsible for providing system administration, design, configuration, enhancement, and deployment support for the Benefits workstream.  This position plays a vital role in supporting and optimizing our Workday Benefits system.

Positions at this level are recognized as technical experts in Human Resources Management Systems design, development and maintenance and are relied upon to provide expert consultation to meet user needs including recommending, designing and coordinating both changes to business practices and specific technology solutions. 
                             

WHAT WILL YOU DO?   
As a Workday Benefits Lead, you will be joining the HRMS systems team and assisting in implementing new modules, improving existing features and supporting the Workday platform in general.

You will use your extensive HRMS experience as well as communication skills to manage stakeholders across the organization.
 

• Lead ongoing design, configuration, deployment, and maintenance of the Human Resource Management System application, Workday, including, but not limited to, business process configuration, conditional logicbased rules and code-based system configurations and validations.
• Performer in Workday configuration and testing process.
• Continually researches, tests and stays upto date on all Workday updates, fixes and capabilities.
• Supports critical system maintenance and operational task with Workday.
• Ensure that our internal customers’ issues and requests are addressed within documented SLA’s.
• Understands and translates the priorities of the business while integrating HR value proposition and strategies to meet the needs of the business.
• Manages configuration of the HRMS (Workday) system while providing Subject Matter Expertise (SME) to partner teams.
• Evaluate incoming requests from HR, Finance, Budget and other groups, identify appropriate solutions and execute them.
• Use the Workday Community site to troubleshoot and identify ways to better utilize the system.
• Reviews system data on a regular basis to ensure data accuracy, consistency, and completeness; performs any necessary data clean up and sanitization.
• Stay wellinformed on system enhancements and changes and lead associated deployment activities, inclusive of regression testing, data & integration validation, downstream impact analysis and assurance of overall system performance/stability.
• Own creation, validation, and execution of all test scenarios for recommended configuration changes and ensure that all business processes are fully tested, guaranteeing all business requirements have been met.
• Lead development and validation of crossapplication test scenarios and execution thereof; ensuring all changes/enhancements are fully tested and meet all business requirements.
• Understand, document and communicate impact of configuration changes to all business processes across the platform and the system users.
• Train and mentor new system technical users as well as support development of user procedures, job aids, guidelines and documentation.
• Responsibilities may change; team members may be required to perform other duties as assigned.

• A four (4) year combination of higherlevel programming and or systems analysis and design experience.  A master’s degree from an accredited educational institution in Computer Science may be substituted for two (2) years of programming experience.
• 3 to 5 years of experience as a Benefits lead for Workday implementation and production support.
• Deep knowledge of the Workday Benefits module; experience with additional modules like the Core HCM modules or Payroll a plus.
• Manage system configuration, security, and business process design for Workday Benefits
• Strong analytical, problemsolving, and project management skills.
• Experience with Workday Report Writer, EIBs, calculated fields, and security setup
• Exceptional understanding of and experience in Workday delivery methodologies
• Excellent customer management experience working with stakeholders at all levels in organizations with the ability to formally present to stakeholders.
• Ability to work with different functional & technical SOM Workday leads to understand cross functional dimensions of Workday configuration
• Excellent written and oral communication skills
• Handson configuration experience within Workday Benefits.
• Experience managing HCM and Benefits implementation upgrade, or enhancement project.
• Lead or participate in testing and continuous improvement of Workday features, partnering with business leaders to optimize processes and enhance the employee, manager, and HR operations experience.
• Proven experience in data analysis, variance analysis, and reconciliation, with a strong attention to detail.
• Excellent communication skills, with the ability to collaborate effectively with crossfunctional teams and present complex information clearly to stakeholders.
• Experience designing, testing, deploying, and supporting HCM and Benefits functionality in a complex environment.
• Hands on experience with developing, documenting and configuring business processes, advanced calculated fields/reporting and integration.
• Proven ability to develop detailed configuration specification documentation.
• Strong technical aptitude; analytical and excellent problemsolving abilities and creative resolution skills.
• Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
• Provide documentation of all processes and training as needed.
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms.
• Perform design, implementation, and upgrades of information systems to meet the business and user needs.
• Excellent timemanagement skills, able to work on multiple projects and meet deadlines in a fast-paced environment.
• Strong presentation and communication skills, comfort interacting across all management levels.
• Selfmotivated, with the ability to meet and exceed position requirements under minimal direction and supervision.
• Proficient use of Microsoft Office programs required; advanced excel skills including data validation, formulas and pivot tables required.
• Utilize discretion and judgement to maintain confidentiality of sensitive data.

• Experience supporting public sector Workday implementations
• Workday certification in HCM and Benefits
• Experience working in large enterprise or multiagency environments
• Agile/Scrum team participation experience